Feb 29, 2016 I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! If I try my HDD in any USB 2.0 ports its recognized instantly. I tried reinstalling drivers from device manager, but same problem. PS: In WIN 7 OS, it gets recognized in all USB 3.0 ports as. Aug 20, 2018 Read this article till the end to fix My Passport not opening on Mac or unable to copy or transfer date between them. Some users have recently reported that their My passport for Mac not showing up on Mac which is a very serious issue. What can be the reasons external hard drive not showing up on. Oct 15, 2015 My macbook won’t access the WD drive. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. It worked fine last week, I don’t know what happened. Is there any possible way to access the file? My external hard drive is 1TB and used probably 500GB. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. In the next 5 minutes read, you will master yourself in formatting a WD My Passport safely and in a manner best suited for sharing your digital files between a macOS.
- Wd Passport Not Recognized Mac
- Wd My Passport For Mac Not Working On Pc
- Wd My Passport For Mac Work On Pc
Posted by Katrina to Mac Data Recovery on November 30th, 2018
I am using a 2TB WD passport in my mac for the past 10 months. It was working fine till now, but all of the sudden the hard disk is not getting recognized in my mac. The LED in the hard disk is glowing, but the hard disk is not getting recognized. I have tried to connect with other cables too, it's not working. All my important data is in this hard disk. Please help me, ASAP.
In WD Support Communities, a number of macOS users have reported that their WD My Passport stopped working on their Mac machine. If you have the similar problem as above, don't worry, this passage will show you various reasons behind this problem along with the solutions.
Why WD My Passport stopped working?
The following are some common reasons for WD My Passport not working on Mac.
Problem with USB ports
Bad or incorrect cable
Recent OS update issue
System failure
Virus infection
Motherboard issue
External drive damage or corruption etc.
Problem with USB ports
Bad or incorrect cable
Recent OS update issue
System failure
Virus infection
Motherboard issue
External drive damage or corruption etc.
What to do if WD My Passport stopped working?
Quick tips:
AsWD My Passport for Mac not showing up can occur for numerous reasons, the first thing that need to do is to isolate the issue. For assistance doing this please try the steps below:
1. Connect the Passport to a computer using a different USB cable.
2. Make sure the external drive gets enough power. Try using a USB (or FireWire) cable shorter than 18 inches in length. If the computer is a desktop, connect the drive on the back USB port (directly to the Mac, not through a hub).
3. Connect the My Passport drive to a different USB or FireWire port on the computer.
4. Connect the My Passport drive to a new Mac computer to see if the drive can be read or not.
5. Disconnect the WD My Passport from the computer and restart the computer.
6. Check your settings. Sometimes, if you don't set preference to show external disks, WD My Passport cannot show in Finder or on desktop. Here are steps to show your WD My Passport on desktop.
Step 1: Go to Finder > Preferences > General, make sure the 'External disks' option is ticked. This will make the SD card show up on the Desktop.
Step 2: Select Sidebar tab on the top, make sure the 'External disks' option under Locations is also ticked.
Data Recovery when WD My Passport stopped working
If these quick tips above fail tofix external hard drive not working issue, the drive might have either file system corruptions or hardware problems. It is suggested to back up your data from WD My Passport before you continue to resolve this problem. Because while fixing WD My Passport not working issue, chances are that you may write new data on it and overwrite the original data. If you forget to back up, then try using a professional data recovery software.
iBoysoft Mac Data Recovery is reliable free external hard drive data recovery software for Mac which recovers data from different external hard drive, including WD, Seagate, Crucial, Samsung, Sandisk, etc. It works seamlessly onmacOS Mojave/High Sierra/Sierra and Mac OS X 10.11/10.10/10.9/10.8/10.7. It enables you to recover data from formatted, inaccessible, corrupted, unmountable, unreadable hard drive, external hard drive, USB flash drive, SD card, memory card, etc.
Tutorial to recover data from corrupted WD My Passport
Step 1: Download and install iBoysoft Mac Data Recovery.
Step 2: Launch this program. Select the WD My Passport that not working on Mac and click 'Next'. The program will start scanning this drive for recoverable files.
Step 3: After the scanning process finishes, you can click the found files and preview.
Step 4: Choose what you want to get back and click 'Recover'.
Mount WD My Passport in Disk Utility
Go to Applications > Utilities > Disk Utilities, if your WD My Passport is listed but not mounted on the left side bar of Disk Utility, you can try to mount it manually. Simply right click the WD My Passport and choose Mount button.
Repair WD My Passport via First Aid
Step 1: Go to Applications > Utilities > Disk Utilities.
Step 2: Select the WD My Passport and click First Aid on the top.
Step 3: Wait till the reparation process finished.
Run Terminal
Apps for mac. IfDisk Utility's First Aid fails on the external hard drive, then try disconnecting them and then remount the drives via Terminal.
Step 1: Go to Applications > Utility > Terminal.
Step 2: Type in diskutil list. Look for the section labeled/dev/disk_ (external, physical), remember the disk number.
Step 2: Type indiskutil info disk_. Replace '_' with your external disk number. This is to check if your system recognizes this drive.
Step 4: Once confirmed, type in diskutil eject disk_ to eject the WD My Passport.
Step 5: Physically remove the WD My Passport and then re-plug it.
Fix WD My Passport not working by erasing
If the WD My Passport continue to stop working on Mac, the next solution is to erase the external drive. These steps will remove all data stored on the WD My Passport, please make sure you have backed up.
Step 1: Go to Applications > Utilities > Disk Utilities.
Step 2: Select the WD My Passport and click Erase on the top.
Step 2: Follow the instructions to finish the erase/format process.
Send it to an expert for reparation
If any of the above methods didn’t help you to solve the problem, the WD My Passport might have hardware problems. In this situation, you can try iBoysoft Mac Data Recovery which is able to recover data from an external drive that is not showing up on Mac. Then send it to a local expert for reparation or replace it with a new one.
Still have questions?
Summary: Have you received the error: 'The disk you inserted was not readable by this computer' on Mac? Don't worry, this article will focus on how to fix WD My Passport is corrupted or unreadable on Mac. To avoid the loss of important data, you'd better recover data from the unreadable WD My Passport with iBoysoft Mac Data Recovery.
WD My Passport external hard drive is able to work on Mac and Windows for data transferring or backup. It is popular for its auto backup and passport protection features, keeping your files and folders safe. However, there are times that the WD My Passport becomes unreadable or corrupted on Mac. You may be greeted with errors like 'The disk you inserted was not readable by this computer', which prevents you from accessing all data stored on the drive.
It's so frustrating when you meet this issue. If you are struggling to solve this issue, you will find a collection of verified troubleshooting steps.
- Table of contents
- 1. Causes of WD My Passport not readable on Mac error
- 2. How to fix 'WD My Passport unreadable' on Mac error?
- 3. Conclusion
Note: If you received the disk not readable error with three options: Initialize, Ignore and Eject, please don't select 'Initialize'. Initializing the drive will erase all of the data that is currently sitting on the drive, which makes it difficult to recover data.
Causes of WD My Passport not readable on Mac error
Let's at first take a look at the complaint from community.wd.com:
'My WD My Passport 2TB Portable External Hard Drive has suddenly become unreadable on my laptop (MacBook Pro Server with macOS 10.12 Sierra) and I have tried on a MacBook Pro 2011 running 10.13 High Sierra with the same results. Any suggestions to fix my unreadable WD drive?'
The good news is, even though you have been prompted with an error message, at least your WD My Passport drive is recognized. There are many reasons that can lead to a drive not being readable, but essentially this is because the internal file system is damaged. Some of the possible reasons for this error are described as follow:
- Mac malfunctions
- Outdated drivers
- Faulty connections
- Write-protected drive
- The WD My Passport is not formatted
- An internal file system error or bad sectors
- Virus/malware infection to your WD My Passport
- Incompatibility issue between your WD My Passport and Mac machine
- Accidental interruption or removal of your WD My Passport during transferring data
How to fix 'WD My Passport unreadable' on Mac error?
In most cases, the issue can be repaired with a simple initialize. But this operation will remove all data stored on this drive. Are there any other ways to fix WD My Passport unreadable issue on Mac? Of course, just try these solutions one by one:
Solution 1: Re-insert the WD My Passport
The first and foremost thing is to remove the WD My Passport safely from Mac and then re-plug it into the USB port properly. If the external hard drive mounts and appears on the left sidebar of Finder, then you can access the drive. However, if the WD drive still won't mount or the error persists, continue with the next method below.
Solution 2: Check the Mac computer
The next step is to check whether your Mac machine has a problem or not. Just connect a different storage device to your Mac. If this error still pops up, the problem may refer to your Mac machine, you can restart your Mac to see if everything works well. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport.
Solution 3: Check if the WD My Passport is encrypted
The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. By default, the Mac computers cannot recognize a BitLocker encrypted drive, which means you are unable to read or write BitLocker encrypted drive on Mac.
You can insert the drive in a PC and then turn off the BitLocker encryption so that it can be read on Mac. In addition, you can access a BitLocker encrypted drive with the help of a third party tool.
Solution 4: Update Mac drivers
Drivers enable one or more hardware devices to communicate with the computer's operating system. If drivers are out-of-date, a variety of issues will happen such as the disk not readable error. Apple handles all system and driver updates for your system. To check if any updates are available, please do the following:
- Step 1: Go to Apple menu and select 'App Store'.
- Step 2: Click on the 'Updates' button located on the top pane.
- Step 3: Check available updates for your system and applications.
Solution 5: Repair the WD My Passport in Disk utility
Wd Passport Not Recognized Mac
Disk Utility is a built-in used to erase, format or manage internal disks and external storage devices. The most important feature of Disk Utility is First Aid, which helps detect and repair any issue with your disk. Here is how to run First Aid on your Mac to repair the unreadable WD My Passport:
- Step 1: Open Disk Utility from your /Applications/Utilities folder.
- Step 2: Select the unreadable WD My Passport in the left side bar.
- Step 3: Select the 'First Aid' tab.
- If Disk Utility tells you the disk is about to fail, back up your data and replace the disk. You can't repair the disk. Otherwise, continue to step 4.
- Step 4: Click Run.
- If Disk Utility reports that the disk appears to be OK or has been repaired, you're done. Otherwise, you have to back up as much of your data as possible.
Solution 6: Recover data and erase the WD My Passport
If the error still exists, you have no choice but erase the WD My Passport. But keep in mind that you will lose all data store on this disk. If you didn't back up important data, you should get lost data back with free Online data recovery software at first.
Step 1: Recover data from the unreadable WD My Password on Mac
If you are not sure which data recovery tool you can trust, iBoysoft Mac Data Recovery is highly recommended to recover data from the unreadable or corrupted WD My Passport. This free Mac data recovery can scan and recover data from unreadable SD cards, internal Macintosh hard drives, external hard drives, USB flash drives, etc. iBoysoft Mac Data Recovery provides a complete Mac data recovery solution even if your Mac won't boot/turn on, your device is failing, inaccessible or has lost a partition.
Moreover, iBoysoft Mac Data Recovery can also recover recently or permanently deleted files, recover data from formatted hard drives, recover data from unmountable hard drives, and recover data from inaccessible drives, etc. This software supports recovering documents, photos, videos, emails, and music files. It's fully compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.
1. Download and install iBoysoft Mac Data Recovery on Mac.
2. Launch iBoysoft Mac Data Recovery.
3. Select the unreadable WD My Passport and click 'Next' to search for lost files.
4. Preview the searching results, choose those you want and click 'Recover' to get them back.
5. Go over to ensure all lost files have been successfully restored.
Step 2: Erase the unreadable WD My Password in Disk Utility
1. Open Disk Utility from /Applications/Utilities folder.
2. Click on View > Show All Devices in the menu bar.
Wd My Passport For Mac Not Working On Pc
3. Select the WD My Passport from the list of devices on the left pane and click the'Erase' button on the top.
4. Name your drive, select a file system format and then click 'Erase'.
Now that you've formatted the WD My Passport, the disk unreadable error will be resolved and the drive can be ready to use. Then you can copy the recovered data back.
Solution 7: Ask data recovery service for help
However, if the solutions above don't fix the WD My Passport unreadable issue for you, or your WD My Passport even won't show up on Mac, it's probably the drive has been physically damaged. In that case, you should send it to a local data recovery service or replace it with a new one.
Conclusion
Wd My Passport For Mac Work On Pc
Hope these solutions have helped you fix the WD My Passport corrupted or unreadable issue. If you have any question about this article, stay in touch with us for further assistance. Specifically, we'd love to hear if you have other solutions for this issue.